How to transform customers into loyal advocates?

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Accuracy, Availability, Partnership and Advice. These are the four levels of customer expectations to fulfill to transform customers into loyal advocates.

Accuracy. Giving them as exactly as they want it. Satisfying their expectations as promised. Time, quantity, amount, volume… etc.. Or like giving them the right change from a right price. Having project delivered on-time and work as defined during planning stage.

Availability. Being there when they need you or your product. Like Ministop or 7-11 when you ran out of ink or you just need an energy drink to stay up late. Being there most of the times as much as possible, especially when they needed you most.

Partnership. Complementing each other. Acknowledging their existence and importance. Tuning -in like radio. Knowing their likes and they don’t like. Making them feel that they really matter as if they are member of the board.

Advice. Letting them know on how to optimize or utilize your products or services. Make them an experts of what they acquired. Give them ideas like having sundae after they ordered a meal.

Having these fulfilled makes your customer like a walking poster ad of your products or services.

* Some of many things i learned while reading “First, Break all the rules ” book.

NTC: Broadband services can be regulated – Technology – GMA News Online – Latest Philippine News

NTC: Broadband services can be regulated – Technology – GMA News Online – Latest Philippine News: http://www.google.com/gwt/x?u=http%3A%2F%2Fwww.gmanews.tv%2Fstory%2F215775%2Ftechnology%2Fntc-broadband-services-can-be-regulated+  Shared by Philippines News for Android.

Masyado nang napagiwanan tong mga taong to… sa halip na maging katulong kayo sa pagunlad… nangunguna pa kayo sa pagpigil..  mas inaalala nyo pa ang mga bulsa ng mga TelCo kesa mga mamamayan nyo….

Free Cable TV using Justine.TV Viewer Google Android App

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Justine.tv website provides online video streaming for free. You can watch well known cable channel such as CNN, BBC even Al Jazzeera…. (and other channel as well but I love watching international news). AND NOW you can have it in your mobile…

Makes sure you have data plan and enough bandwidth.

Aquino to hold consultations in appointing ARMM OICs – Nation – GMA News Online – Latest Philippine News

Aquino to hold consultations in appointing ARMM OICs – Nation – GMA News Online – Latest Philippine News: http://www.google.com/gwt/x?u=http%3A%2F%2Fwww.gmanews.tv%2Fstory%2F215535%2Fnation%2Faquino-to-hold-consultations-in-appointing-armm-oics+  Shared by Philippines News for Android.

Yan kasi binoto nyo eh… kung si Senator Gordon yan ehdi sana may MINDANAO DEVELOPMENT AUTHORITY na umaaksyon na ngayon….

Android App MarketEnabler works as it is. Simple but Effective.

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MarketEnabler allows you to download legitimate apps directly from android Market not available to your network. As simple as that… But for my case, It is very usefull… because it allows me to install updated Gmail and Google Map in advance as well as several apps that is not available to all networks.

By the way, your unit must be rooted first to make it work. 😉