
Macoy Mejia presented his experience in implementing Free/Open-Source Software for a Call Center Operations. He use various FOSS projects such as; Asterisk IP PABX, Jabber-1.4, Apache, MySQL Database and GNU/Linux Operating Systems. For him… It is a win-win scenario where his company and team benefited in saving a lot of investment . He also eventually realized that, using FOSS teaches team work the same time.
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