Are you satisfied? Do you feel any value and effectiveness of their services? Do we have any other options?
Those questions can really spike your BP when you are an IT person in the Philippines, and you’re in-charge of maintaining the company’s connectivity and communication, operating locally. They can’t even explain nor provide solution to your problem because most of their tech guys left to work in other countries. Escalating it to their bosses is futile because they don’t even check their emails, busy with their extravagant lifestyles collecting percentage of sales and incentives. While their company continue to decrease their workforce’s salaries.
PLDT, Globe Telecoms or Innove… do you really care?